Psychology Today: Is it “normal” to call your mother multiple times a day. Is an annual visit at Christmas and a monthly phone call “healthy”?
Do you have a family whatsapp group in which you share photos and videos? Or are you part of a family whose videos of your get-togethers have gone viral on social media?And on the flip side, what exactly does estrangement between family members look like? For some, it might mean having “no contact” with their parent/s for a specific amount of time (e.g. one month, 12 months). But for others, estrangement refers to relationships that are characterised by distance in terms of contact, communication and relationship quality (Blake, 2017).
Assumptions about what a “normal” level of contact between family members looks like have important implications. For example, a recent fraud investigation by the Student Loans Company (SLC) in the UK caused controversy. The SLC allegedly monitored the social media accounts of 150 randomly selected estranged students (those studying without the support of a parent) in order to determine the quality of their family relationships, resulting in some having their funding frozen or withdrawn.
Following the fallout from this investigation, the SLC’s processes are under review and they have apologized to students. But determining the level and amount of contact between family members that is indicative of a supportive relationship is far from simple. For example, just how meaningful is a post on a Facebook wall from a parent to a child? What does it mean if parents and their adult children don’t speak or see one another face-to-face, but exchange birthday and Christmas cards?
Given the proliferation of social media platforms on which family members can now communicate, maintaining contact with a family member is arguably easier than ever. For example, Skype can facilitate contact between family members who live in different countries or continents, enabling grandparents to read their grandchildren bedtime stories from across the globe.
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